As the UK’s leading provider of Laser Cutting and Steel Services, SSC Laser are proud to announce we have successfully completed the ISO 9001:2015 quality accreditation.
The new accreditation shows the commitment SSC Laser Cutting has made to demonstrate the ability to consistently provide laser cutting products that meet our customer requirements. ISO 9001:2015 shows that SSC Laser, its management and employees are dedicated to providing a service that is second to none for all of our customers.
As an industry leader, the new accreditation sets us apart from other companies in the market, delivering effective, core processes in all our production methods, meaning our customers can be fully confident in the quality of our laser cutting services. The accreditation process highlighted many areas in which we run to a very high standard, but it also helped us identify areas of improvement, which we have been able to implement across our laser cutting facilities, UK wide.
For our customers, gaining ISO 9001:2015 shows our commitment to delivering a quality product and service across the board. Accreditation to ISO 9001:2015 demonstrates that we have measurable quality systems in place to ensure that customers individual requirements are understood and adhered to. Customers can be confident that every laser cut part that leaves our facilities has been produced to the highest of standards and the metal used to produce each part can be tracked throughout the production process. Accreditation also ensures that the business is audited annually by an external source meaning customers can be fully confident in our quality processes and output.
The requirements that SSC have to conform to means that we are continually evaluating suitable controls and measures based on the identified risks, meaning we are continually improving our quality systems and production methods. From ISO 9001:2015 we are able to identify key processes throughout the business and ensure that the intended outputs have been met. In order to meet the requirements of ISO 9001:2015 we must keep robust documentation to ensure that our quality objectives and KPIs are being met as a business.
Our customers can be confident in the full laser cutting process and delivery at SSC Laser. We want to ensure that everything produced at SSC Laser is manufactured to the highest of standards, meaning our machinery must be continually reviewed under ISO 9001:2015. Calibration of our equipment over three laser cutting facilities has to be monitored ensuring that anything used to measure products is controlled and fit for purpose. Competence is continually evaluated and a record kept to ensure processes can be carried out as planned and internal audits are required in addition to the annual management review meeting.
Gaining the accreditation has been no easy task. Work began on the transition to ISO 9001:2015 in the spring of 2017. All aspects of SSC Laser, except finance, took part in the accreditation. Quality systems, measurements and monitoring systems had to be produced and applied to the full range of departments at SSC including sales, purchasing, goods-in, delivery and importantly, production and control of non-conformance.
The new documented management system was produced and managed from the SSC head office at Hixon. Quality documents were produced and reviewed by each department head prior to sign off before the full system was rolled out across SSC Laser. An extensive internal audit programme was completed and NQA audited all three manufacturing sites and the documented management system, before recommending the transition to ISO 9001:2015 in May 2018.
The process has also helped improved SSC further. While working through the accreditation process, one of the areas we identified for improvement was our staff training. As a result of the accreditation process, we have now been able to implement a more in-depth training and induction strategy for all SSC Laser staff meaning that every member of the team is working to the highest of quality standards.
This isn’t the only quality improvement that SSC is currently working on. Our customers will be happy to hear that we are currently being re-audited for EN 1090 EXC2 and we are also aiming to be certified for ISO 14001 and EN 1090 EXC 3 in the coming year. Our main goal is to achieve zero defects though defect preventions control throughout all quality processes at SSC Laser Cutting.
Customers can be confident in the quality processes and systems as SSC Laser, our certifications for both ISO09001 and EN1090 are audited annually by external bodies and our quality systems are continually monitored by internal audits. Any feedback for improvement from any of our audits are applied to our quality systems, meaning our products are produced to the highest of industry standards.
ISO 9001:2015 accreditation reflects our commitment to providing high-quality laser cutting services to the UK’s manufacturing and production industries.